How to respond correctly to criticism – 3 words that will disarm the one who disrespect you

There are no ideal people in nature, so there will always be those who have a great pleasure. It is difficult to avoid critics from employees, administrations, relatives and simply acquaintances. But it is possible to turn someone else's criticism for the good reaction. Here's how it is done. {Banner_inside}

3 words that disarm the one who criticizes you

say “yes!” And our first step should be as follows: keep your emotions in the knot. Recognize the interlocutor's right to personal opinion.

If the subject has told you that he or she does not like it, then it is tuned for a constructive dialogue. In such a pattern of behavior much more simple human interest than in ambiguous silence or praise.

Try to accept your visa side with it. This disarms the enemy. Why? When a person makes a claim, he is preparing to repel. But when, instead of a stormy reaction or resistance, it hears a simple and polite “thank you”, then immerses in a state of so -called “positive confusion”.

By answering any reproach “Yes!” We are further ready to find out what happened and to conduct a constructive dialogue.

“But …”

Not always other people's claims coincide with our personal view of this situation. And here it is important to express a personal position. But it should not look excuse. Provide objective facts. As a result, your visa will see that you have the desire to understand the situation. People, contrary to our opinion about them, are ready to accept a lot and agree with much, if they respect the reasons with respect. As a result, another person will be able to look at the situation from a different angle.

Our “but” supports us and helps to show reasonable firmness. After recognizing the right of the interlocutor to make a claim, we should not allow ourselves to go to our head.

“Let's …”